Shipping policy

Last updated: October 10, 2026

A.K. TINSON offers customer-arranged pickup, delivery subject to approval, and coordinated drop-off to third-party logistics providers. Contact sales@aktinson.com to confirm the arrangements for your order.

Instant or on-demand delivery

Customers are responsible for booking their own instant or on-demand delivery service and paying the courier fee. Please wait for our team to confirm that your order is ready for pickup before making a booking. Coordinate the pickup details and a vehicle suitable for the size and type of your order with us.

Delivery arranged by A.K. TINSON

We also offer delivery, subject to approval based on your location and the volume of your order. Availability, schedule and any delivery charges must be confirmed with our team before dispatch. Delivery is not automatically included with an order.

Orders outside Metro Manila and the Greater/Mega Manila area

For customers outside Metro Manila and the surrounding Greater Manila or Mega Manila area, we can coordinate drop-off of orders to third-party logistics providers such as Pambato, Solid Lines, or another agreed provider, subject to service availability and the carrier's acceptance of the goods.

Please coordinate your preferred logistics provider, destination or receiving branch, consignee details and contact number with our team before dispatch. The customer is responsible for shipping and freight charges. Any applicable drop-off or related charges will be confirmed before the arrangements are finalized.

Shipping costs and schedules

Shipping, courier and freight costs are shouldered by the customer unless we expressly agree otherwise. Pickup and dispatch schedules must be confirmed with our team. Third-party delivery times depend on the provider, route and destination; booking an instant delivery service does not guarantee that an order is ready for immediate release.

Delivery concerns

Please check your order upon receipt and contact sales@aktinson.com promptly about missing, damaged or incorrect items. See our Return and Refund Policy for return requests. Nothing in this policy limits any rights or remedies available under applicable law.